Your Privacy Is Our Responsibility

When you create an account, manage transactions, or contact support on the kee99 platform, you are required to provide certain information. We only collect information that is necessary for the proper operation of our services.

1.1 Information You Provide

• Full name and date of birth (for age verification — only those aged 21 or above may create an account)
• Email address and mobile number
• Residential address
• Identity documents (national ID or passport details), collected solely for identity verification purposes
• Financial transaction details — such as records of deposits or withdrawals via bKash, Nagad, Rocket, or bank transfer

1.2 Automatically Collected Information

When you use the kee99 platform, certain information is collected automatically. This includes:

• IP address and device type
• Browser type and operating system
• Usage patterns and activity logs on the platform
• Information obtained through cookies and similar tracking technologies
• Session duration and navigation paths

kee99 uses collected information only for the following legitimate purposes. We never sell your information to third parties.

• Completing account registration and identity verification
• Securely processing deposits, withdrawals, and other financial transactions
• Providing you with the latest platform offers and relevant updates
• Ensuring platform security and preventing fraud
• Providing customer service and support
• Ensuring responsible gaming and maintaining user protection
• Fulfilling applicable legal obligations

The kee99 website uses cookies and similar technologies to improve platform functionality and make your browsing experience smoother.

3.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional Cookies: These remember your preferences and provide a personalized experience.
• Analytics Cookies: Used to understand platform usage patterns and improve service quality.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect some platform functionality.

The security of your personal information is one of kee99's top priorities. We use industry-standard security technologies to keep your information protected at all times.

• All data is kept secure through SSL (Secure Socket Layer) encryption.
• Financial transaction data is protected with high-grade encryption technology.
• Only authorized personnel can access specific information.
• Regular security audits and assessments are conducted.
• Systems are in place to automatically detect and prevent suspicious activity.

4.1 Data Retention Period

Your information is retained only for as long as necessary to provide services and meet legal obligations. Even after an account is closed, certain records may need to be kept for a defined period as required by applicable law.

kee99 never sells or rents your personal information. However, limited information may be shared in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and bank transfer partners to process transactions.
• Service Providers: Shared with trusted partners for technical services and infrastructure management.
• Legal Authorities: When required to comply with legal obligations or court orders.
• Fraud Prevention: Shared with authorized services to detect financial fraud and scams.

When sharing information with any third party, we ensure they also maintain appropriate data protection standards.

kee99 respects your data rights. You have the following rights:

6.1 Right to Access and Correct Information

You can access your account at any time to view your stored personal information and make any necessary corrections. If any information is incomplete or incorrect, please inform our support team.

6.2 Request to Delete Information

After closing your account and once the designated retention period has ended, you may request deletion of your personal information. However, information that must be kept due to legal obligations will be excluded from this request.

6.3 Objection to Data Processing

In certain cases, you may object to the processing of your information, particularly for marketing communications. Contact support if you wish to opt out of such communications.

The kee99 platform is strictly for those aged 21 and above only. We do not knowingly collect any information from minors. Age verification during account creation is mandatory.

If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

Your information may be transferred to servers outside Bangladesh for processing. In such cases, we ensure that data protection standards are maintained and applicable data protection policies are followed.

Encryption technology is always used when transferring data, and we verify that the recipient party's security standards are equivalent to our own.

If a security breach occurs and there is a possibility that your personal information has been affected, kee99 will take the following steps:

• Promptly identify and contain the security breach.
• Notify affected users by email where applicable.
• Take all possible steps to limit the damage.
• Strengthen security measures to prevent such incidents in the future.

All transactions carried out on kee99 via bKash, Nagad, Rocket, and bank transfer are protected by SSL encryption technology. We never store your full payment PIN or password.

We follow industry-standard security protocols to protect financial information. If suspicious activity is detected, the account may be temporarily placed in safe mode and you will be notified immediately.

kee99 reserves the right to update this privacy policy from time to time. For significant changes, we will send a notification to your registered email address and/or announce it clearly on the website.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly to stay informed about the latest version of the policy.

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

This privacy policy applies to the kee99 platform and was last updated in January 2026. For more information, see our Terms and Conditions and Responsible Gaming pages.